Shipping

Processing time

The time I need to prepare an order for shipping varies. For details, see individual items.

Estimated shipping times

  • North America : 3 - 5 business days

I'll do my best to meet these shipping estimates, but can't guarantee them. Actual delivery time will depend on the shipping method you choose.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.

Payment Options

Secure options
  • Accepts Etsy gift cards

Returns & Exchanges

I gladly accept returns, exchanges, and cancellations

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

  • Custom or personalized orders
  • Digital downloads
  • Conditions of return

    Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.

    Questions about your order?

    Please contact me if you have any problems with your order.

    Frequently Asked Questions

    How long will it take for a personalized item to be completed and shipped?

    Personalized orders typically take around 3 business days to complete and ship. I will send you a proof of the engraving around 1 business day. Once you approve the item it will be engraved and shipped in 1 to 3 business days.

    Custom and personalized orders

    If I don't hear back from a customer within 7 business days after I have sent a mockup of the personalized engraving, I will only give a partial credit back for the order. $10 or 20% of the order (whichever greater) will be charged for the time involved in creating the mockup.

    If the customer wants to continue with the order after it's been cancelled, I will create a custom order per your request and will subtract the amount previously charged.

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